Hoop Veda – Privacy Policy
Flow Natural. Feel Better. Live Well.
Privacy Policy
At Hoop Veda we are dedicated to preserving the privacy and security of your personal information. This Privacy Policy explains how we collect, utilize, share, and protect the data you provide to us. We encourage you to carefully read this policy to comprehend our practices and the treatment of your information.
Information We Collect:
We gather various types of information when you engage with our e-commerce platform, including:
- Personal Details: This encompasses your name, contact information, shipping and billing addresses, and other identifiers essential for order fulfilment and customer service.
- Transaction Data: We collect data related to your purchases, payment methods, and order history to process transactions and ensure seamless shopping experiences.
- Website Interaction: Information about your interactions with our website, such as pages viewed, products explored, and session duration, aids us in refining user experiences and enhancing our offerings.
- Communication Records: Correspondence through emails, chats, or other channels may be retained to address inquiries and improve our customer support.
- Order Fulfilment: Personal and transactional details are utilized to process orders, manage payments, and deliver products to your preferred address.
- Customer Support: Your information enables us to address your queries, provide assistance, and offer effective customer service.
- Personalization: We may use your data to customize website content, product recommendations, and promotional offers to align with your preferences.
- Analytics: Collected information assists us in analyzing website performance, user behavior, and trends to continually refine and optimize our platform.
- Access and update your personal details.
- Opt-out of marketing communications.
- Manage cookies through browser settings.
- Request the removal of your data, subject to legal obligations.
